Stop Netflix autopay, cancel your plan or delete the account

Cancel first. Signing out or deleting the Netflix app does not cancel your account. You'll get a confirmation email once it's done.

Once Netflix confirms the cancellation, clean up the payment side. For UPI AutoPay, open the UPI app you used to approve the Netflix mandate, find its AutoPay or Mandates section, select Netflix and revoke it with your UPI PIN. For a card, recurring charges run on an e-mandate with your bank; your card's net banking or app has a section to view and withdraw standing instructions.

RBI's 2026 e-mandate framework requires banks to let you withdraw any e-mandate at any time and to send a pre-debit alert at least 24 hours before each charge, with an option to opt out. Revoking the mandate on its own stops the money but not the membership, so do step 1 as well.

Netflix automatically deletes accounts 24 months after a membership is cancelled. To delete sooner, request it yourself. If the membership is still active, Netflix cancels it at the end of the current billing period and then deletes the account. You can undo the request from the Account page any time before that period ends; after deletion you would need a brand-new account.

On the web: open the Security area of your Account page, select Delete account, complete the Security Check, tick the confirmation box and select Permanently Delete.

In the Netflix app: tap My Netflix (lower right), tap your profile name at the top, tap Account, then under Settings tap Delete account. Complete the Security Check, tick the box and tap Permanently Delete. Netflix emails you to confirm the request.

When Netflix comes bundled with a mobile, broadband or DTH plan, Netflix doesn't hold your payment. If you can't see a cancel option, go to the Membership section of your Account page: it either guides you through cancelling or tells you to contact your payment partner. Netflix can delete a partner-billed account only after the partner's cancellation takes effect at the end of the billing period.

Before deleting everything, check whether a cheaper plan solves the problem. Netflix keeps your viewing activity, ratings and game saves for 24 months after cancelling, so a cancelled account can be restarted with history intact; a deleted one can't. Netflix accounts are meant for one household, so plan your downgrade around who actually watches. If you split other subscriptions with friends, a group on Subspace shows each renewal and share in one place.